Okay, so if I had music on my blog, this post would begin with some real soap opera kind of music, as I know many of you have experienced quite the drama from doing the Unadvertised Schick Disposable Gift Card Deal. Thanks to Karen who wrote her thoughts to me in an e-mail, I am now fairly convinced that at many stores, the register is seeing the gift card as a MANUFACTURER’S coupon and creating overage of not just $5 but $10. It’s almost like it is crediting the Gift Card twice in your transaction. But not in a good way.
For example, Mitchell and many of you- I am guessing whoever was doing this deal and this deal only in one transaction bought 2 Schick Disposable Razors, and watched as their first $3/1 coupon scanned in at .98, and the second at $0. So here is what I think is happening- for some reason when you buy the Schick Disposables (and this may be true for any Gift Card Deal now with the new register software), the register attaches a $5 credit to each package of razors you buy:
Buy 2 Schick = $10.98, and before you hand over any coupons, the register has attached a $5 credit to each item and sees your total as being .98 cents. This is why when the first coupons scans, the register will only take off .98 cents since the system won’t let the register go into the negative. And as a result your 2nd coupon will scan in at $0. But the register still sees it as you owing the $10. after it took only one of your coupons and morphed it into a .98/1.
Now I think the varying amounts are due to those of you who threw some other things into the mix or perhaps found the razors priced higher. I was hoping that if you purchased a couple other small fillers that their cost would not matter, but all it did was give you more of your coupon value back. For example, today I asked Mitchell to do a little experiment. He bought 2 Schick Disposable Razors, and 2 paper folders for .15 cents each- and his total was now $10.98 + .30 = $11.28. He then used the first $3/1 Schick coupon and guess what? It took off $1.28 instead of only .98 this time.
So then we did experiment 2, in which I thought you may have to have at least 2 items, but it appears that the amount is what matters, not how many items you have. So you just need 1 or more items in your transaction you aren’t using a coupon for- that cost enough in order to cover the coupons you want to use. Mitchell bought 2 Schick Razors & a Total Effects Body Wash to test this theory: $10.98 + $5.79 = $16.77, he only used 2 $3/1 Schick coupons and they went through fine.
So what’s a shopper to do? Is it that they are really trying to do away with accepting coupons on Gift Card Deals? Or is it just a glitch in the register. Are we really going to have to have enough overage made up of items with no coupons in our basket every time to absorb the $10 the register is considering coupons? And why is it $10 and not just $5 that the register seems to be crediting? Feel free to add your thoughts, suggestions etc… I am starting to get dizzy 🙁
-Thanks so much to Karen and to Mitchell for trying to sort this all out!